[Booking Policies] [Reservations] [ Parking] [Provided for Guests] [Ski Storage] [Keys] [Cleaning] [Hot Tub] [Vanc. Island Map] [Village Map]

Booking Policies

A 25% deposit is required within 10 days of booking with your balance due 30 days prior to your arrival. These dates and amounts will be clearly stated on the Guest Contract that will be sent to you by email. The Security Deposit check will be kept uncashed until the unit is checked after departure and the keys have been returned. At that time the check will be returned to the guest. All checks can be made out to "Ed Handja" and mailed to the address noted on the Guest Contract. Direct deposit arrangements can also be made for your convenience or short notice bookings.

Reservations/Cancellations/Renters

Cancellations are subject to a $50.00 administration fee when made prior to the 30-day arrival. Reservations are non-refundable within 30 days of arrival, unless we can re-book your complete stay, in this case you will receive a refund less a $50.00 administration fee.

Reservations are for a specific number of guests. We require prior notification of an increase in the size of your party and reserve the right to refuse or interrupt service to any guest.

Renters under the age of 25 must be accompanied by an adult of 25 years or older or a parent, who must occupy the property for the duration of a stay. Any reservation made under false pretenses will be subject to forfeiture of advance payment of rent and deposit, and the party will not be permitted to check-in, or the party will be required to leave the property.

Parking

Parking is in the one underground parking spot marked #202 only. Do not park in the neighboring Condos. Please do not park on the road as this impedes the snow removal process. Vehicles will be towed away to Courtenay.

Provided for Guests

Bedding, towels and paper products are supplied. Some basic dry goods (coffee, tea, flour, sugar…) are also available for guest use.

Towels and bedding are kept in two blue totes in the main bedroom closet. There is a complete set of 8 bath towels, hand towels and face cloths. There is one set of queen sheets, one double set and 4 single sets. Please return cleaned and folded to these totes prior to checkout.
We do not supply personal toiletries, such as shampoo, soap, etc.

Ski Storage

Skis, snowboards, etc. must be left in the rental ski locker located in the underground parking lot. Locker #27 is for guest use. No skis or boards upstairs in units or hallways please.

Keys

Individual arrangements will be made for the delivery or pick up/drop off of keys. Any keys lost will result in a fee of $50.00 per set being deducted from the security deposit.

Cleaning

The condo is to be cleaned by the guest prior to departure. Please leave the unit in the same condition as upon check-in. There will be no housekeeping services provided between rental parties.

Washer and dryer are available in the unit with laundry soap provided.

Hot Tub & Sauna

Please respect all posted rules regarding the hot tub and sauna. It is located in the main lobby area. We cannot guarantee access, safety and/or cleanliness of these facilities at any time.